Phoenix House Personnel Recovery Centre (PRC) at Catterick Garrison opened in October 2011. It has 46 bedrooms and four family rooms, training facilities and gymnasium.
Help for Heroes funded and led the delivery of the capital build at a total cost of £12 million and provides the annual operating costs of £1.35m. The Legion also provides a significant contribution of £850k per annum over an initial ten-year period. PRC centres are part of the Ministry of Defence’s Defence Recovery Capability scheme, and the MOD has pledged a financial commitment of £4m until 2021/22.
Help for Heroes runs the centre, providing the day-to-day services needed, including front of house, facilities management, catering, and operational management. The Army are providing the staff required to command and care for resident serving soldiers and to deliver the key recovery activities.
Phoenix House also provides a Support Hub - a collection of welfare agencies and other Service charities giving a 'one stop shop' of advice and support for serving personnel, veterans and their families - for life.